SMS Terms of Service

TVR Logistics Inc

Effective Date: 19 August 2026 Last Updated: 19 August 2026

1. About This Program

By opting in through a form on our website or another medium, you agree to receive SMS text messages from TVR Logistics Inc at the mobile number you provide.

This is a customer care messaging program. We use it to reply to you and to communicate with you directly about a matter you have raised with us.

2. Types of Messages You May Receive

If you opt in, you may receive SMS messages from us relating to:

• Replies to an enquiry you submitted through our website, by email or by telephone;
• Follow-up about your freight enquiry — questions about origin, destination, commodity, weight, dimensions, dates or equipment, so that we can respond accurately;
• Coordination with our dispatch team about a shipment you have asked us to quote, arrange or perform, including pickup and delivery arrangements;
• Replies about a driver or owner-operator application you have submitted, including scheduling a conversation with our recruiting team; and
• Answers to questions you send us by text.

We do not send promotional or marketing text messages through this program. We message you in connection with a matter you have contacted us about, or that you have asked us to handle.

3. Message Frequency

Messaging frequency may vary. How often you hear from us depends entirely on the matter you have raised with us and on how often you write to us. We do not send messages on a schedule or in campaigns.

4. Message and Data Rates

Message and data rates may apply. Any charges are billed by, and payable to, your mobile service provider. Check the terms of your mobile plan for details.

5. How to Opt Out

To opt out at any time, reply STOP to any message you receive from us.

After you send STOP, we will send you one final message confirming that you have been unsubscribed. You will receive no further SMS messages from us unless you opt in again. You can opt back in at any time by texting START, or by submitting a form on our website again with the SMS consent box checked.

Opting out of SMS does not stop us contacting you by telephone or email about your enquiry, application or shipment.

6. How to Get Help

For assistance, reply HELP to any message you receive from us, or visit https://tvrlogisticsinc.com/.

You can also reach us at:

Telephone: +1 845-645-8432 Email: ceo@tvrlogistics.com Business hours: Monday–Friday, 7:00 AM – 5:00 PM Central Time

7. How We Obtain Your Consent

We collect SMS consent through the forms on our website. On each form:

• there is a phone number field;
• there is a separate SMS consent checkbox, which is unchecked by default and is not required to submit the form; and
• the consent language, the opt-out and help instructions, the frequency and rate disclosures, and links to this page and to our Privacy Policy are shown next to the checkbox, before you submit.

The exact URLs where the opt-in wording appears are:

• Contact form — https://tvrlogisticsinc.com/#contact
• Driver Application form — https://tvrlogisticsinc.com/#apply

The consent language shown on those forms reads:

By checking this box, I consent to receive customer care SMS messages from TVR Logistics Inc. about my enquiry. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://tvrlogisticsinc.com/privacy to see our privacy policy and https://tvrlogisticsinc.com/sms-terms/ for our SMS Terms of Service.

(The Driver Application form uses the same wording, with "about my application" in place of "about my enquiry.")

Consent to receive SMS is not a condition of any purchase, of receiving a quote, or of applying to drive with us. You can contact us, request a quote, and apply for a driving position without ever opting in to SMS.

We record whether you gave consent, the wording you were shown, and the date and time you gave it.

8. Privacy

SMS consent and phone numbers are not shared with any third parties or affiliates for marketing purposes.

We use your mobile number to message you about the matter you contacted us about. Where a shipment requires it, we may share a contact number with the parties who need it to perform that shipment — for example a driver or a delivery location. That is operational, not marketing, and it is described in our Privacy Policy.

See our full Privacy Policy at https://tvrlogisticsinc.com/privacy and our Terms & Conditions at https://tvrlogisticsinc.com/terms-and-conditions/.

9. Carriers and Delivery

Mobile carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier's network and on factors outside our control, and we cannot guarantee that any particular message will be delivered or delivered on time.

Do not rely on SMS for anything time-critical or safety-critical. Do not use SMS to report an emergency.

10. Supported Devices and Carriers

This program is available on most major U.S. mobile carriers. Carrier support may change, and not every device or plan supports every message type.

11. Changes to These SMS Terms

We may update these SMS Terms from time to time. When we do, we will revise the "Last Updated" date above and post the updated version on our website. Continued participation in the program after an update means you accept it.

12. Contact Us

TVR Logistics Inc Plainfield, Illinois 60586 United States

Telephone: +1 845-645-8432 Email: ceo@tvrlogistics.com