Terms & Conditions

TVR Logistics Inc

Effective Date: 19 August 2026 Last Updated: 19 August 2026

1. Introduction

These Terms & Conditions ("Terms") govern your access to and use of the website located at https://tvrlogisticsinc.com (the "Website"), which is operated by TVR Logistics Inc ("TVR Logistics," "we," "us," or "our"), and they set out the framework that applies to enquiries you make through the Website about our transportation services.

Please read these Terms carefully. They include important provisions about disclaimers, limitation of liability, and how disputes are resolved.

What this document is, and what it is not. Our Website is an informational website. It describes our services, lets you contact us, and lets drivers apply to work with us. It does not generate rates, does not accept bookings, and does not form a transportation contract. The commercial terms of any actual shipment are set out in the separate documents described in Section 9 — a rate confirmation, a bill of lading, and/or a transportation or broker-carrier agreement. Those documents, not these Terms, govern the transportation itself. Where these Terms and any such document conflict, the transportation document controls.

2. Acceptance of Terms

By accessing or using the Website, or by submitting a form or otherwise contacting us through the Website, you agree to these Terms. If you do not agree to these Terms, please do not use the Website.

If you use the Website on behalf of a company or other organisation, you represent that you have authority to bind that organisation, and "you" means both you and that organisation.

3. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Website. The Website is intended for users located in the United States. We make no representation that the Website or our services are appropriate or available outside the United States.

Our driver and owner-operator opportunities have their own stated requirements — including a Class A CDL, a minimum age of 23, a minimum of two years' experience, and a clean driving record. Submitting an application does not mean you meet those requirements or that we will engage you.

4. Use of the Website

We grant you a limited, personal, non-exclusive, non-transferable and revocable permission to access and use the Website for the purpose of learning about our services, contacting us, and applying to drive with us. You must use the Website only for lawful purposes and in accordance with these Terms.

5. Our Services

We provide freight transportation services in the continental United States. As described on the Website, these include full truckload (FTL), less-than-truckload (LTL), flatbed, step-deck, Conestoga and RGN transport (including oversize and overweight freight), refrigerated freight, and expedited shipping, together with dispatcher support and load status information.

The Website describes our services; it does not provide them. Service availability depends on equipment, capacity, lane, commodity, and the specifics of each shipment, and is confirmed only when we accept a shipment in writing under Section 9.

About load tracking. We provide load status and tracking information to our customers through our dispatch team. The Website itself has no tracking portal or shipment look-up. Any tracking or status information is provided directly by us, is provided for convenience, and is based on data from equipment and third parties. It may be delayed, incomplete or inaccurate, and it does not change any delivery commitment made in the applicable transportation document.

6. Our Role in Each Shipment

SECTION REQUIRING BUSINESS AND LEGAL CONFIRMATION BEFORE PUBLICATION. The Website does not display a USDOT number, an MC number, or any statement of operating authority, and it describes both a company-owned fleet and an "extensive carrier network." TVR Logistics' actual authority — motor carrier, property broker, freight forwarder, or a combination — cannot be verified from the Website or repository, and it determines the cargo liability, claims, bonding and insurance provisions of this document.

Unable to verify from the repository — business/legal confirmation required. The language below is drafted to be accurate under either model. Once authority is confirmed, counsel should narrow it, and the applicable USDOT and MC numbers should be added to this section and to the Website footer.

For any given shipment, we act in one of the following capacities:

• as a motor carrier, transporting the freight with our own equipment and drivers under our own operating authority; or
• as an intermediary, arranging for the transportation to be performed by one or more third-party motor carriers or other providers.

We will identify our capacity for each shipment in the applicable rate confirmation, bill of lading, or transportation agreement. That document determines our role and our responsibilities for that shipment. Where we act as an intermediary, the third-party carrier — not TVR Logistics — is the carrier of the freight, and that carrier's liability, insurance and claims obligations apply as provided by law and by the governing documents.

INSERT: "TVR Logistics Inc operates under USDOT No. ____ and MC No. ____." Confirm whether both carrier and broker authority are held, and whether a BMC-84 broker surety bond or BMC-85 trust is in place where brokered freight is involved.

7. Quotes, Estimates and Rates

No rate is generated by the Website. The Website contains no rate calculator and no pricing. Any rate is prepared by us and communicated to you directly, by telephone or email, after we understand your shipment.

The following applies to any rate or quotation we provide:

• A quote is an estimate and an invitation to do business — it is not a binding offer and does not reserve capacity or equipment. A shipment is confirmed only as described in Section 9.
• Quotes are based entirely on the information you give us, including origin, destination, commodity, weight, dimensions, piece count, packaging, equipment required, loading and unloading arrangements, appointment requirements, and any special handling.
• Quotes are valid only for the period we state. If we do not state a period, a quote is valid only for a reasonable time and is subject to change until a shipment is confirmed. Rates are affected by capacity, lane, season, fuel and market conditions.
• If the actual shipment differs from the information you provided, the rate may change. Differences in weight, dimensions, commodity, piece count, packaging, accessibility, or required equipment or services may result in a revised rate, additional charges, or our inability to perform the shipment.
• Additional charges may apply. Depending on what a shipment requires, charges may include fuel surcharges, accessorial services, detention or waiting time, layover, additional stops, tarping, oversize or overweight permits and escorts, storage, redelivery, truck ordered not used, and charges arising from inaccurate shipment information. We do not publish a schedule of these charges on the Website. Any charge that applies to your shipment will be set out or referenced in the applicable rate confirmation or transportation agreement, and that document controls.
• The applicable rate confirmation or transportation agreement is the controlling statement of price for a shipment. Nothing on the Website — including any general statement about competitive or transparent pricing — creates a price commitment.

BUSINESS CONFIRMATION REQUIRED: no fee, surcharge or charging practice has been invented above. Confirm which of these charges TVR Logistics actually applies, and whether a published accessorial schedule exists that should be referenced here. Delete any that do not apply.

8. Shipment Information and Your Responsibilities

Accurate information is the foundation of a safe and lawful shipment. When you ask us to quote, arrange or perform transportation, you agree that you will:

• Provide accurate and complete shipment information, including the correct origin and destination addresses, contact names and telephone numbers, commodity description, weight, dimensions, piece count, declared value where requested, equipment requirements, and any appointment, permit or special-handling requirements.
• Provide accurate contact information, and remain reachable at it while a shipment is in progress.
• Disclose hazardous, regulated and restricted materials in advance. You must tell us, before the shipment is arranged, if any part of it consists of hazardous materials, dangerous goods, or any commodity subject to special regulation. You may not tender hazardous materials, dangerous goods, firearms, ammunition, explosives, live animals, human remains, currency, precious metals or stones, illegal goods, or any other restricted commodity without our prior written acceptance. Where we do accept such freight, you remain responsible for correct classification, packaging, marking, labelling, placarding, shipping papers, and compliance with all applicable regulations, including 49 C.F.R. Parts 100–185 where they apply.
• Package, block, brace and secure freight properly for the mode and equipment used, so it can withstand the ordinary rigours of motor transportation.
• Obtain and pay for any permits, licences, escorts and authorisations required for your freight and its route, unless we have expressly agreed in writing to obtain them.
• Provide required documentation, including a properly completed bill of lading and any customs, regulatory, commercial or safety documentation the shipment requires.
• Be available at pickup and delivery, and ensure that the shipper and consignee locations are accessible, that any required appointment is met, and that any labour, equipment or assistance needed for loading and unloading is available where the arrangement calls for you to provide it.
• Have the right to tender the freight and hold all necessary authority to do so.
• Comply with all applicable laws in connection with your shipments and your use of the Website.

If the information you provide is inaccurate or incomplete, we may adjust the rate, decline or suspend the shipment, or take reasonable steps to protect the freight, and you are responsible for the resulting additional charges and for any loss, damage, fine, penalty or claim that results.

9. Booking, Acceptance and Contract Formation

No shipment is booked through the Website, and no contract for transportation is formed through the Website.

• Submitting the Website's contact form, sending us an email, or speaking with us by telephone is an enquiry. It does not create any obligation on us to quote, to accept a shipment, or to provide equipment.
• Our response to an enquiry, including a rate we quote, is not an acceptance of a shipment.
• A shipment is accepted, and a transportation contract is formed, only when we confirm the shipment in writing — by issuing or countersigning a rate confirmation, by executing a transportation agreement or broker-carrier agreement, or by another written confirmation from us that identifies the shipment and the rate.
• We may decline any shipment for any lawful reason, including capacity, equipment, commodity, lane, credit, safety or regulatory considerations.
• The documents that govern a confirmed shipment are, in order of precedence: 1. any written transportation agreement, master agreement or broker-carrier agreement between us; 2. the rate confirmation for that shipment; 3. the bill of lading and other shipping documents; and 4. these Terms, which apply only to the extent not inconsistent with the above.

BUSINESS CONFIRMATION REQUIRED: confirm which documents TVR Logistics actually uses — rate confirmations, master transportation agreements, standard bill of lading terms — and align the order of precedence above with actual practice. No such document exists in the repository.

10. Pickup, Delivery and Delays

Pickup and delivery dates and times are estimates and targets, not guarantees, unless we have expressly guaranteed them in writing for a specific shipment. Transit times depend on distance, route, weather, traffic, hours-of-service rules, equipment availability, appointment availability, and the readiness of the shipper and consignee.

• We will use commercially reasonable efforts to meet scheduled pickup and delivery windows.
• Where a shipment requires an appointment, you are responsible for telling us at the time of booking and for ensuring the appointment is available and honoured.
• Detention, waiting time, layover, storage and redelivery may arise when a vehicle is delayed beyond the free time allowed, when a shipment cannot be delivered as scheduled, or when access is refused. Any resulting charge is governed by the applicable rate confirmation or transportation agreement.
• Refused or undeliverable shipments. If a consignee refuses a shipment, or a shipment cannot be delivered for reasons outside our reasonable control, we will attempt to contact you for instructions. Pending instructions, we may hold, store or return the freight at your expense, and we may take reasonable steps to protect it. You remain responsible for freight charges and for the resulting additional charges.
• Delivery restrictions. Some locations impose access, equipment, appointment, security or timing restrictions. It is your responsibility to tell us about them before the shipment is arranged.

Statements on the Website about speed, on-time performance or expedited service are general descriptions of our services. They are not delivery guarantees for any particular shipment, and they do not create any commitment beyond what the applicable transportation document provides.

11. Cancellations and Changes

We understand that plans change, and we will accommodate reasonable changes and cancellations where we can.

• To cancel or change a shipment, contact us as soon as possible by telephone or email. The Website provides no cancellation or change function.
• Before dispatch, we will normally accept a cancellation without charge.
• After a vehicle has been dispatched or has arrived at the pickup location, cancellation may result in charges — commonly a truck-ordered-not-used charge, and any cost we have already incurred. Any such charge is governed by the applicable rate confirmation or transportation agreement.
• Changes to a shipment — including origin or destination addresses, weight, dimensions, piece count, commodity, equipment, or pickup or delivery appointments — must be requested as early as possible. We will accommodate them where we reasonably can. A change may affect the rate, the schedule and our ability to perform the shipment, and may result in additional charges.
• We may need to decline a change that would make the shipment unsafe, unlawful, or beyond the capability of the equipment dispatched.

BUSINESS CONFIRMATION REQUIRED. No specific cancellation fee, change fee or free-cancellation window has been stated above, because none is published on the Website or defined anywhere in the repository. If TVR Logistics applies specific fees or deadlines, they must be inserted here and in the rate confirmation. Do not publish a fee that is not actually charged.

12. Third-Party Carriers and Service Providers

Where we arrange transportation with third parties, or where any part of a shipment is performed by someone other than TVR Logistics, the following applies:

• Third-party motor carriers, drivers, owner-operators, warehouses, terminals and other logistics providers are independent contractors. They are not our employees, agents, partners or joint venturers, and we do not control the manner in which they perform their work.
• We select transportation providers using commercially reasonable care, including verification of operating authority and insurance as required by law and by our procedures [CONFIRM ACTUAL CARRIER-VETTING PROCEDURE BEFORE PUBLISHING THIS SENTENCE].
• Where we act as an intermediary, the performing carrier is the carrier of the freight, and its liability for the freight is determined by law and by the governing transportation documents.
• Nothing in these Terms makes us responsible for the independent acts or omissions of a third-party provider beyond the responsibility imposed on us by applicable law and by our agreements.

We do not represent that all services described on the Website are performed by TVR Logistics with its own equipment. Our capacity for each shipment is as stated in Section 6 and in the applicable transportation document.

13. Cargo Loss, Damage and Claims

This section preserves rights that transportation law gives you. Nothing in these Terms limits or waives any right or remedy that applicable law does not permit us to limit or waive.

13.1 Which liability rules apply

• Where TVR Logistics transports your freight as a motor carrier in interstate commerce, our liability for loss of, damage to, or delay in the delivery of the freight is governed by the Carmack Amendment, 49 U.S.C. § 14706, together with the applicable bill of lading and any transportation agreement between us.
• Where TVR Logistics arranges transportation performed by a third-party carrier, that carrier is responsible for the freight as provided by law and by the governing documents, and our own responsibility is as set out in the applicable agreement and as imposed by law.

13.2 Notice and claims

• Tell us immediately. Note any visible loss, shortage or damage on the delivery receipt or bill of lading at the time of delivery, before the driver leaves, and tell us as soon as possible.
• Concealed damage — damage not apparent at delivery — should be reported to us as soon as it is discovered, and in any event promptly.
• A written claim should be filed with us as soon as possible, and must be filed within the period specified in the applicable bill of lading or transportation agreement. Where the Carmack Amendment applies, that period may not be less than nine months from delivery (or, for a shipment not delivered, from the date delivery should have been made) for filing a claim, and not less than two years from the date we give written notice disallowing any part of the claim for bringing a civil action. These are statutory minimums; the specific periods for your shipment are those stated in the governing documents.
• A written claim should include the bill of lading or shipment reference, the date of shipment and delivery, a description of the freight, the nature and extent of the loss or damage, and the amount claimed.
• Supporting documentation. Please provide the bill of lading, the delivery receipt showing any notation, the commercial invoice or other evidence of value, photographs of the damage and the packaging, and any repair estimate or salvage documentation. We may ask for further documentation reasonably necessary to evaluate the claim.
• Inspection and preservation. Please keep the freight and its packaging in the condition and at the location in which they were received until inspection is completed or we tell you otherwise. We or our insurer may inspect the freight.
• Salvage. Damaged freight may have salvage value. Please do not dispose of damaged freight without telling us. Where a claim is paid in full, we or our insurer may be entitled to the salvage.
• Freight charges remain payable. Filing a claim does not entitle you to withhold or offset freight charges unless the applicable agreement or applicable law provides otherwise.

13.3 Amount of liability

The measure and any limitation of our liability for cargo loss or damage are determined by the applicable bill of lading, rate confirmation and transportation agreement, and by applicable law.

LEGAL REVIEW REQUIRED — NO LIABILITY LIMIT HAS BEEN STATED HERE. The repository and Website contain no released-value, per-pound or per-shipment limitation, no declared-value procedure and no cargo insurance limit. No dollar limitation has been invented for this draft. If TVR Logistics uses a released-value rate, a declared-value procedure, or a per-shipment limitation, counsel must draft it here in a form that complies with 49 U.S.C. § 14706(c) — including, where Carmack applies, giving the shipper a genuine choice of rates and obtaining the required agreement. A limitation that is merely posted on a website is unlikely to be enforceable.

14. Insurance

We maintain the insurance required by applicable law and by our agreements for our operations. Certificates of insurance are available on request.

Cargo insurance is not all-risk property insurance, and it does not necessarily cover the full value of your freight. Coverage is subject to the terms, conditions, exclusions and limits of the applicable policy and to the liability rules described in Section 13. If the value of your freight exceeds the coverage available, or if you require broader protection, you should obtain your own cargo or all-risk insurance. We encourage you to discuss high-value shipments with us in advance.

BUSINESS CONFIRMATION REQUIRED. The Website states "FMCSA certified & fully insured." No policy, coverage type or limit is stated anywhere, and none has been invented here. Confirm actual coverages and limits (including whether BMC-91/91X filings and, for any brokered freight, a BMC-84 surety bond are in place) before publication. Separately, "FMCSA certified" is not an accurate description — the FMCSA registers carriers and grants operating authority; it does not certify them. That Website copy should be corrected.

15. Payment and Invoicing

The Website does not process payments. It has no payment page, no card or bank form, and no online invoice. We do not collect payment card or bank account information through the Website.

• Invoicing and payment happen outside the Website, through the arrangements we agree with you.
• Payment terms — including credit terms, due dates, methods of payment, late-payment charges and any deposit requirement — are governed by the applicable invoice, rate confirmation and transportation agreement, and by any credit application or credit agreement between us. Those documents control.
• Freight charges are payable in accordance with those documents, without deduction or offset except as they or applicable law permit.
• Where you ask us to bill a third party and that third party does not pay, you remain responsible for the charges unless we have agreed otherwise in writing.

BUSINESS CONFIRMATION REQUIRED. No payment method, credit term, late-payment interest rate, deposit, refund policy or chargeback practice has been stated above, because none exists in the repository or on the Website. Insert actual terms, or leave this section to defer to the invoice and rate confirmation as drafted. Do not publish a payment term that is not actually applied.

16. Driver and Owner-Operator Applications

Our Website lets drivers and owner-operators apply to work with us.

• Submitting an application does not create an employment relationship, a contractor relationship, or any offer or commitment. It is an expression of interest that we will review.
• You must provide accurate and complete information in your application. Providing false or misleading information is grounds for rejecting an application or ending any relationship formed.
• Any engagement is subject to our review, to the qualification requirements applicable to commercial drivers under federal motor carrier safety regulations, and to a separate written agreement or offer.
• Pay structures, bonuses, benefits and equipment described on the Website are general descriptions of current programmes. They are subject to change, subject to the conditions we apply, and they do not constitute an offer or a promise of any particular compensation. The terms that apply to you are those in your written agreement with us.
• Personal information in your application is handled in accordance with our Privacy Policy.

17. Website Content, Accuracy and Availability

• Content is for general information. The content on the Website — service descriptions, statistics, equipment lists, photographs, video and other material — is provided for general informational purposes and is subject to change without notice.
• We aim for accuracy but cannot guarantee it. The Website may contain typographical errors, inaccuracies or omissions, and content may become out of date. We reserve the right to correct errors and to change or remove content at any time.
• We do not guarantee uninterrupted availability. The Website may be unavailable from time to time for maintenance, upgrades, technical problems, or reasons outside our control. Features may be added, changed or removed.
• Nothing on the Website is a binding offer or commitment with respect to any shipment, rate, transit time, capacity or employment opportunity, and nothing on it should be relied on as the basis for a commercial decision without confirming it directly with us.

18. Intellectual Property

The Website and its contents — including the TVR Logistics name and logo, text, graphics, photographs, video, layout, design, and the selection and arrangement of the content — are owned by TVR Logistics or its licensors and are protected by United States copyright, trademark and other intellectual property laws.

You may view the Website and print or download individual pages for your own reference or for the purpose of doing business with us. You may not otherwise copy, reproduce, republish, distribute, modify, adapt, frame, sell or create derivative works from any part of the Website without our prior written permission. All rights not expressly granted are reserved.

Third-party names, logos and marks that appear on the Website are the property of their respective owners and are used for identification only. Their appearance does not imply any endorsement or affiliation.

Content you submit. The only content you can submit through the Website is what you type into our contact and application forms. We do not claim ownership of that content. You give us permission to use it for the purposes described in these Terms and in our Privacy Policy — that is, to respond to you, evaluate your enquiry or application, and conduct our business with you. You are responsible for the content you submit and you confirm that you have the right to submit it.

19. Prohibited Conduct

You agree not to use the Website to:

• violate any applicable law or regulation;
• submit false, fraudulent, misleading or deceptive information, including in any enquiry or application, or impersonate any person or organisation, or misrepresent your affiliation with one;
• attempt to gain unauthorised access to the Website, our systems or accounts, or to any data not intended for you;
• interfere with or disrupt the Website or the servers and networks that support it, including by overloading, flooding or denial-of-service activity;
• introduce viruses, malware or any other harmful code;
• probe, scan or test the vulnerability of the Website, or breach or circumvent any security or authentication measure;
• use any robot, spider, scraper, or other automated means to access, monitor or copy the Website or its content without our prior written permission, or to bypass any measure we use to restrict access;
• misuse our contact or application forms — including submitting bulk, automated, repetitive, spam or abusive submissions, or using them to send advertising, solicitations or offensive material;
• harvest or collect information about other users; or
• use the Website in any way that could damage, disable, overburden or impair it, or interfere with anyone else's use of it.

We may investigate suspected violations and take appropriate action, including blocking access, preserving evidence and reporting the matter to law enforcement.

20. Third-Party Websites and Content

The Website may contain links to third-party websites, including social media pages. We do not control those websites and are not responsible for their content, products, services, security or privacy practices. A link is not an endorsement. If you follow a link away from our Website, you do so at your own risk, and the terms and privacy policy of that website will apply.

The Website also loads a small amount of content — an icon font — from a third-party content delivery network. See our Privacy Policy for what that means for your information.

21. Disclaimer of Warranties

The Website is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, we disclaim all warranties with respect to the Website, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and any warranty that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

We do not warrant the accuracy, completeness, currency or reliability of any information on the Website, or of any tracking, status or estimate we provide through it.

This Section 21 applies to the Website only. It does not disclaim, limit or affect:

• our obligations as a motor carrier or as an intermediary for the transportation of freight;
• any warranty, duty or standard of care imposed by applicable transportation law, including the Carmack Amendment;
• any obligation under a rate confirmation, bill of lading or transportation agreement; or
• any liability that applicable law does not permit us to disclaim.

Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

22. Limitation of Liability

This section limits our liability for the Website. It does not limit our liability for the transportation of freight.

22.1 Website-related liability

To the fullest extent permitted by applicable law, TVR Logistics and its officers, directors, employees and agents will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost business or lost data, arising out of or relating to your use of, or inability to use, the Website, or your reliance on any content on it, whether based in contract, tort, negligence, strict liability, statute or any other theory, and whether or not we have been advised of the possibility of such damages.

[LEGAL REVIEW REQUIRED — MONETARY CAP.] No aggregate dollar cap on Website-related liability has been inserted, because none is supported by anything in the repository, and a cap that bears no relationship to the parties' dealings may be unenforceable. Counsel should decide whether to include one and, if so, at what level.

22.2 Transportation liability is not limited by these Terms

Our liability for loss of, damage to, or delay in the delivery of freight is not governed by this Section 22. It is governed by Section 13, by the applicable bill of lading, rate confirmation and transportation agreement, and by applicable law, including the Carmack Amendment where it applies. Nothing in these Terms is intended to limit, and nothing should be read as limiting, any liability or any right of a shipper that applicable transportation law does not permit us to limit.

22.3 What is never excluded

Nothing in these Terms excludes or limits our liability for fraud, fraudulent misrepresentation, wilful misconduct, gross negligence, death or personal injury caused by our negligence, or any other liability that cannot be excluded or limited under applicable law.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you.

23. Indemnification

You agree to indemnify, defend and hold harmless TVR Logistics and its officers, directors, employees and agents from and against any third-party claims, and any resulting liabilities, damages, fines, penalties, losses and reasonable costs and attorneys' fees, to the extent they arise out of:

• your breach of these Terms;
• your violation of any applicable law or of the rights of a third party;
• your submission of false, inaccurate or incomplete shipment information;
• your failure to disclose hazardous, dangerous or restricted materials, or your failure to classify, package, mark, label or document them as required;
• your improper packaging, blocking, bracing or securement of freight;
• your lack of authority to tender freight; or
• content you submit through the Website.

This obligation does not apply to the extent a claim arises from our own negligence, wilful misconduct or breach of these Terms. We will notify you promptly of any claim for which we seek indemnity, and you may control the defence with counsel reasonably acceptable to us, provided that we may participate at our own expense and that you may not settle a claim in a way that imposes an obligation on us or admits fault on our behalf without our written consent.

24. Force Majeure

We are not liable for any delay or failure to perform to the extent it is caused by an event beyond our reasonable control, including: severe weather, flood, fire, earthquake, hurricane, tornado and other natural disasters; road, bridge or highway closures and traffic incidents; accidents; acts or orders of government, embargoes, quarantines and changes in law or regulation; war, terrorism, riot and civil unrest; strikes, labour disputes and other labour disruptions; shortages or failures of fuel, power, telecommunications, or transportation infrastructure; port, rail and terminal disruptions; equipment breakdown not caused by our failure to maintain; cyber incidents affecting us or our providers; epidemics and public health emergencies; and the acts or omissions of third parties beyond our reasonable control.

We will use commercially reasonable efforts to notify you of a force majeure event affecting your shipment, to mitigate its effects, and to resume performance as soon as reasonably practicable. This Section does not excuse any obligation to pay amounts already due, and it does not extend beyond the duration and scope of the event. It does not affect any liability that applicable transportation law imposes notwithstanding such an event.

25. Suspension and Termination

The Website has no user accounts, so there is nothing for you to close. You may stop using the Website at any time.

We may restrict or block access to the Website, or to our contact and application forms, without notice, where we reasonably believe it is necessary because of:

• a breach of these Terms;
• fraud, misrepresentation or other unlawful activity;
• abuse of our forms, including spam and automated submissions;
• a threat to the security or integrity of the Website; or
• a legal or regulatory requirement.

Suspension of Website access does not affect any shipment in progress or any obligation under a transportation document. Rights and obligations relating to shipments, payment and claims are governed by those documents. Sections that by their nature should survive — including Sections 13, 18, 21, 22, 23, 26, 27 and 32 — survive any termination of your use of the Website.

26. Governing Law and Venue

BUSINESS AND LEGAL CONFIRMATION REQUIRED BEFORE PUBLICATION. The Website establishes a principal place of business in Plainfield, Illinois, but the entity's state of incorporation is not stated anywhere on the Website or in the repository, and no governing-law provision exists anywhere in the business's published materials. Illinois is used below because it is the only jurisdiction the Website actually supports. Counsel must confirm it before publication, and should consider whether the venue provision is appropriate for both consumer-facing website use and business-to-business freight dealings.

Unable to verify from the repository — business/legal confirmation required.

These Terms and any dispute arising out of or relating to them or to your use of the Website are governed by the laws of the State of Illinois CONFIRM, without regard to its conflict of law rules, except where federal law governs — including the Carmack Amendment and other federal transportation law, which apply to the transportation of freight in interstate commerce regardless of this provision.

Subject to Section 27, you and TVR Logistics agree that any action arising out of or relating to these Terms or the Website will be brought exclusively in the state or federal courts located in COUNTY County, Illinois CONFIRM, and each party consents to the personal jurisdiction of those courts. This venue provision does not apply where applicable transportation law or an applicable transportation agreement provides otherwise, and it does not deprive you of the protection of any mandatory law of your place of residence.

27. Dispute Resolution

Talk to us first. If you have a dispute or concern, please contact us using the details in Section 36. Most issues are resolved quickly and directly. You agree to give us thirty (30) days from the date you notify us in writing to try to resolve the matter informally before starting a formal proceeding, and we will do the same. Any applicable limitation period is not shortened by this Section, and this Section does not prevent either party from seeking injunctive relief where it is necessary to prevent immediate harm.

Cargo claims are handled under Section 13 and under the applicable transportation documents, not under this Section.

LEGAL REVIEW REQUIRED — ARBITRATION AND CLASS-ACTION WAIVER DELIBERATELY OMITTED. This draft contains no mandatory arbitration clause and no class-action waiver. Neither exists anywhere in TVR Logistics' published materials, and neither has been inserted, because:

• they materially change the rights of anyone who uses the Website and should be a deliberate, informed business decision rather than a drafting default;
• enforceability against consumers depends on presentation and assent. The Website now shows a notice beneath each form stating that submitting it means agreeing to these Terms, but it still has no affirmative acceptance step — no checkbox and no click-wrap — so an arbitration clause resting on that notice alone would be at serious risk of being unenforceable;
• section 1 of the Federal Arbitration Act (9 U.S.C. § 1) exempts contracts of employment of transportation workers engaged in interstate commerce, which is directly relevant to a website that recruits interstate drivers and owner-operators; and
• arbitration provisions interact in complicated ways with cargo-claim procedures and with broker-carrier agreements.

If TVR Logistics wants arbitration, counsel should draft it deliberately, decide its scope (website disputes only, or commercial disputes too — and expressly carve out driver/owner-operator matters), and the Website must be changed to capture affirmative assent. Do not add an arbitration clause without also implementing an acceptance mechanism.

28. Electronic Communications

When you use the Website, submit a form, or send us an email, you are communicating with us electronically. You consent to receive communications from us electronically — by email, or by notices posted on the Website — in connection with your enquiry, your application, or our business with you. You agree that electronic communications satisfy any legal requirement that a communication be in writing, to the extent permitted by applicable law.

We may contact you at the email address and telephone number you provide, in order to respond to your enquiry or application and to conduct our business with you.

A note on signatures. The Website does not provide an electronic signature capability. It has no signing workflow, no acceptance checkbox and no signature capture. Where a signature is needed — on a rate confirmation, transportation agreement or bill of lading — it is obtained outside the Website, and the legal effect of any electronic signature used there is governed by the applicable agreement and by the E-SIGN Act and the applicable state Uniform Electronic Transactions Act, not by these Terms.

Please keep your contact details accurate. We are not responsible for a communication that does not reach you because the address or number you gave us was inaccurate or is no longer monitored.

28.1 SMS Text Messages

Both forms on the Website include an optional checkbox, unchecked by default and never required to submit the form, through which you may consent to receive SMS text messages from us. Consent to receive SMS is not a condition of using the Website, of receiving a quote, or of applying to drive with us.

By opting in through a form on the Website or another medium, you agree to receive customer care SMS messages from TVR Logistics Inc — replies to your enquiry, follow-up questions about your freight, coordination with our dispatch team about a shipment you have asked us to handle, and replies about a driver or owner-operator application. We do not send promotional or marketing text messages.

• Messaging frequency may vary.
• Message and data rates may apply. Any charges are billed by your mobile service provider.
• To opt out at any time, reply STOP to any message. We will send one final message confirming you have been unsubscribed.
• For assistance, reply HELP, or visit our website at https://tvrlogisticsinc.com/.
• Mobile carriers are not liable for delayed or undelivered messages. Do not use SMS to report an emergency.

SMS consent and phone numbers are not shared with any third parties or affiliates for marketing purposes.

Our full SMS programme disclosures are set out in our SMS Terms of Service at https://tvrlogisticsinc.com/sms-terms, which forms part of these Terms. See https://tvrlogisticsinc.com/privacy for our Privacy Policy and https://tvrlogisticsinc.com/terms-and-conditions/ for these Terms of Service.

29. Privacy

Your use of the Website and our handling of personal information are also governed by our [Privacy Policy]https://tvrlogisticsinc.com/privacy, which is incorporated into these Terms by reference. Please read it to understand what information we collect, how we use it, who we share it with, and what choices and rights you have.

Our SMS Terms of Service at https://tvrlogisticsinc.com/sms-terms are also incorporated into these Terms by reference, and govern any SMS text messages you consent to receive from us. See Section 28.1.

30. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, our practices, or the law. When we do, we will revise the "Last Updated" date at the top of this page and post the updated Terms on the Website.

Where a change is material, we will take reasonable steps to bring it to your attention — for example, by posting a notice on the Website for a reasonable period before it takes effect.

Changes apply prospectively. They do not change the terms of a shipment that has already been confirmed; that shipment continues to be governed by the documents and the terms in effect when it was confirmed. Your continued use of the Website after updated Terms are posted means you accept them.

31. Severability

If any provision of these Terms is held to be invalid, illegal or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or if it cannot be modified, it will be severed. The remaining provisions will continue in full force and effect.

32. Waiver

Our failure or delay in enforcing any provision of these Terms is not a waiver of that provision or of any other. A waiver is effective only if it is in writing and signed by us, and a waiver on one occasion is not a waiver on any other.

33. Assignment

You may not assign or transfer these Terms, or any of your rights or obligations under them, without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganisation, or sale of all or substantially all of our assets, or to an affiliate. These Terms bind and benefit the parties and their permitted successors and assigns.

34. Relationship of the Parties

Nothing in these Terms creates a partnership, joint venture, agency, franchise or employment relationship between you and TVR Logistics. Neither party has authority to bind the other. Where we arrange transportation with third parties, those parties are independent contractors as described in Section 12. Where you apply to drive with us, Section 16 applies, and the nature of any relationship formed is determined by the separate written agreement between us.

35. Entire Agreement

These Terms, together with our Privacy Policy, are the entire agreement between you and TVR Logistics regarding your use of the Website, and supersede any prior understanding on that subject.

These Terms do not supersede or merge into any transportation agreement, broker-carrier agreement, rate confirmation, bill of lading, credit agreement or other written agreement between us. Those documents govern the transportation of freight and the commercial relationship between us, and where they conflict with these Terms, they control.

36. Contact Information

TVR Logistics Inc Plainfield, Illinois 60586 United States

Telephone: +1 845-645-8432 Email: ceo@tvrlogistics.com Business hours: Monday–Friday, 7:00 AM – 5:00 PM Central Time

INSERT: USDOT No. ____ | MC No. ____ — see Section 6

For claims: INSERT DEDICATED CLAIMS EMAIL ADDRESS AND MAILING ADDRESS — none is published today, and Section 13 is materially less useful without one.